FAQs

We operate on a monthly subscription. Pricing is customized to your needs, and you can cancel any time. We do not charge per project and there is no leaving fee. Third-party software subscription costs are not included in our fees so you control all of your data and subscriptions. You can leave at any time knowing your systems won’t be affected. Due to high demand, today’s prices are the lowest they will ever be. Our rates will continue to rise until demand balances out. You can lock in a monthly price by subscribing with us now. Annual subscriptions come with discounts. We are happy to do a small test pilot for free so you can get a feel for what we offer. Get in touch and let’s see how we can help!

Our service includes process mapping, automation builds, AI integration, repairs & maintenance, ongoing support, upgrades, tech advice, idea generation, software training and more. Think of us as your tech or automation department. You can come to us with any tech problems you have and we solve them. We are also proactive. If we come across a solution that will be good for your business, we will make suggestions to you and/or your team. 

We have an initial meeting to see how we can help you and if we are the right fit by assessing your current processes and business goals. We then follow four key steps:

Step 01: Map Processes
We create a visual map of all your systems, processes, manual tasks, and apps.

Step 02: Brainstorm
We pinpoint areas of opportunity to incorporate AI and automation with the greatest ROI.

Step 03: Build
We build, test and implement automation processes that you agree will achieve the highest ROI.

Step 04: Manage & Iterate
We continually maintain and upgrade systems so your business continues to grow.

We become an integrated member of your team so if you have ideas, just tell us and we will make it happen. Be as creative as possible, we love a challenge! We also advise you on any apps and ideas that we think will be good for your business.

We don’t store your data at all. You remain in full control of your information. If required, you can grant us temporary access via secure platforms like LastPass, RoboForm, 1Password, Bitwarden, or other trusted password-sharing software. Techflow Connect ensures that all software we use conforms to data protection laws and industry security standards. You can revoke access at any time. Our solution minimizes risk by working within your existing systems.

Your time commitment is minimal. We take care of everything for you. Initially, we’ll need a short setup meeting to understand your current processes and business goals and to gain access to your systems. After that, we handle the entire implementation and testing process while keeping you informed at every step. Once everything is up and running, we provide comprehensive training materials for your team and regular check-ins to ensure you’re fully satisfied with the results.

Yes, we implement tried-and-tested solutions that are already proven to work. We take the time to truly understand your business and goals, ensuring that our approach addresses your most time-consuming processes. While bespoke builds can be costly and high-risk, we focus on configuring and automating existing industry-leading tools to fit your needs, maximizing efficiency and minimizing risk.

Not at all! We become a true partner in your business, handling all the technical work so you don’t have to. We guide you through every step of the process, ensuring you feel confident and in control. If you ever need help, our dedicated support team is always available, and our comprehensive video and document guides make it easy to follow along at your own pace.

Your team will save time and work more efficiently, allowing them to focus on what truly matters. We provide tailored training and step-by-step guidance to ensure a seamless transition with minimal disruption. If administrative roles evolve due to automation, we help repurpose those roles into more strategic, high-value tasks that drive business growth. Our goal is to improve your processes while causing as little disruption as possible, eliminating heavy-duty, time-consuming tasks and freeing up more time to focus on client relationships, innovation, and overall business expansion.

If you’re considering changing software, we’ll guide you toward the best options and ensure a seamless transition. We strongly advocate for software solutions that integrate effortlessly with each other, as a fully connected and automated ecosystem is the ultimate goal. With our maintenance package, you can replace and implement one new software solution into your existing setup each year, and we’ll be there to support you every step of the way.

Our motto is Simplify. Automate. Accelerate. That’s exactly why we exist! We only need your involvement for the first two steps in implementing our initial integrations and automations.

Step 01: Map Processes

We create a visual map of all your systems, processes, manual tasks, and apps to identify areas for improvement.

Step 02: Brainstorm

We pinpoint key opportunities to integrate AI and automation, focusing on the highest return on investment.

We do all the heavy lifting so you can focus on growing and running your business. Our process is designed to save you time, increase efficiency, and future-proof your operations.

Upon request, we implement a comprehensive tracking system that provides real-time insights into all automations and the time savings they generate, giving you a clear, measurable understanding of our impact on your business. We also offer case studies, data-driven reports, and real-world success stories to showcase the tangible benefits our solution has delivered for other businesses. Additionally, we provide a complete workflow overview before implementation, allowing you to be as hands-on or hands-off as you prefer, with full transparency into the entire process.

With our continued support, we proactively monitor for errors and rectify them immediately, ensuring minimal disruption to your operations. You’ll be notified and kept informed every step of the way. Our system undergoes rigorous testing before deployment, and if any issues arise, we provide ongoing support, including troubleshooting guides and direct access to our support team for quick resolutions.

Yes, we’re passionate about technology and strong advocates for software that seamlessly integrates and automates processes. We take the time to analyze your unique business needs and recommend the most effective software solutions based on our extensive experience with what works best for businesses like yours.

We offer a risk-free way for you to test the power of AI automation in your business. No contracts, you can leave at any time. 

We can automate almost any digital task but we also know that automation isn’t everything. We go beyond AI experts, acting as your advisors and partners to ensure technology enhances your business without disrupting its values. Together, we create smarter, seamless solutions that fit your team, culture and budget. 

Think of us as your personal technology department. Whether you have a bold vision, you’re frustrated with your current setup, or you think there’s room for improvement, we handle everything from research, planning and costing, to implementing, managing and improving. We are part of your team… Your success is our success.